Artisan Studio Uno installation failure

Hi,

I'm very interested by trying your software, I've tried to install it on my computer but when I launch the installer an error occurs notifying me that the downloading of Artisan_studio.msi is unavailable.
What can I do?

Thanks
Tarik Fares

Hello,

you may try to delete the ArtisanStudio7_0SetupUno.exe from the Windows cache as it may be corrupted, login on Artisan Web site and try it again
you mentioned Artisan_studio.msi while it should be Artisan_studio7_0.msi

also you may try to download it from a different machine and tell us what happens,

regards,

Olivier

Hello,

Actually it works on an other computer but I can't find the corrupted folder on my computer.

Regards
Tarik

Hi Tarik,

Did you have an internet connection when you tried to install? When the exe is run it will download the msi and configure it to install Artisan Studio Uno on your system.

Best regards,
Martyn