problem with studio 7.4 uno installation

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problem with studio 7.4 uno installation Empty problem with studio 7.4 uno installation

Post  ksjackson149 on Tue Oct 01, 2013 2:51 pm

I downloaded the setup program for 7.4 uno and ran as administrator. The install program ArtisanStudio7_4.msi appeared to download correctly, the install started up automatically. However, after a few moments, I received the following message:

The wizard was interrupted before Artisan Studio 7.4 Uno could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again. Click Finish to exit the wizard.

If I click the "help" button, it states:

Cannot open the file: C:\Program Files (x86)\Artisan Studio\\EXE\rtsnst.chm.

note the backslashes are as shown on the screen.

I am running Windows 7 Professional, SP1, 64 bit OS on a Dell platform, Intel core 2 duo.

Any suggestions on how to resolve this issue? Thank you.


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